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Our friendly support team is always here to help, however you need us. Get started by choosing a way to contact us below.
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Get instant answers about shipping, treatments and how to place an order.
Visit help centerFAQs
The fastest way to place an order is to use our website — get started by choosing a treatment type from our homepage, and then clicking the orange button to start consultation.
If you’d prefer to order over the phone, our friendly team can walk you through the process. Call on (888) 819-1565. Lines are open Monday–Friday, from 9am–5pm EST.
For reasons of safety, we cannot allow medicines to be returned once they have left the pharmacy. The pharmacy is not able to use returned medicines. If you have unwanted medicine, please take it to a local pharmacy for safe disposal.
For orders that are to be delivered by post, you can cancel an order for medicines up until the point when your medicine is dispatched. This can be done by contacting our Customer Care Team.
Medical data and your order history is completely confidential and will only be viewable by our pharmacy staff and prescribers. We will never disclose this data unless legally obliged to by law.
ZipHealth has a legal obligation to comply with US Data Protection legislation. The ZipHealth Terms and Conditions and Privacy Policy specify how we use confidential patient data.
In a medical emergency always call 911. ZipHealth cannot help in an emergency.
For non-urgent medical emergencies you can also call your physician. You may also be able to visit your local pharmacy for advice.
ZipHealth has a written complaints policy and procedures. We aim to acknowledge all formal written complaints within two working days of receiving them and to respond to all formal written complaints within five working days of receiving them. To lodge a formal complaint, please contact us using our Contact Form.
Safe and secure
- US board-certified medical providers
- FDA-approved prescription treatments
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FDA-approved medication
Our experienced clinical team only prescribes FDA-approved medication. That means it’s safe, reliable, and effective.We use the same high quality suppliers as your local pharmacy, and ship direct to your door.
LegitScript certification
LegitScript monitors online pharmacies with a comprehensive verification process to evaluate licensing, compliance and adherence to regulation.
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Answer quick online health questions, choose from FDA-approved treatments, and get direct doorstep delivery in as little as 48 hours. Convenient, reliable, and hassle-free.
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